All Systems Operational

About This Site

Welcome to TAP Portugal booking engine's status page

Air ? Operational
R3Admin Operational
Anixe Headquarter Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Hosting company will be conducting maintenance work on critical elements of the network infrastructure. There might be some interruptions of service.
Posted on May 22, 10:48 CEST
TAP Update Release 201907.02 #20828 May 28, 08:00-12:00 CEST
We will perform update on Production environment. No impact on end-users will be observed, dummy page will not be enabled.
Posted on May 22, 13:42 CEST
We will perform update on Production environment. No impact on end-users will be observed, dummy page will not be enabled.
Posted on May 14, 13:33 CEST
Past Incidents
May 23, 2019

No incidents reported today.

May 22, 2019

No incidents reported.

May 21, 2019
Resolved - This incident has been resolved.
May 21, 13:02 CEST
Monitoring - Issue seems to be resolved. We are closely monitoring current situation
May 21, 11:51 CEST
Investigating - We are currently experiencing technical difficulties.
Our monitoring systems indicate connection issue. More specifically, some part of our network is unavailable and it may cause problems with opening any site during the booking process.
Responsible party is already working on solution to this issue.
We assure you that we treat the issue as a high priority one. We will keep you informed about further proceedings.
May 21, 11:17 CEST
May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019
Resolved - This incident has been resolved.
May 16, 22:48 CEST
Monitoring - We are continuing to monitor for any further issues.
May 16, 22:23 CEST
Update - We are continuing to investigate this issue.
May 16, 21:18 CEST
Update - We are continuing to investigate this issue.
May 16, 20:47 CEST
Investigating - We have noticed that someusers are unable to successfuly conlcude their bookings.

We assure you that we treat the issue as a high priority one. We will keep you informed about further proceedings.
May 16, 20:46 CEST
Completed - The scheduled maintenance has been completed.
May 16, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 08:00 CEST
Scheduled - We will perform update on Production environment. No impact on end-users will be observed, dummy page will not be enabled.
May 13, 13:40 CEST
Resolved - Issue seems to be back to normal.
May 16, 11:55 CEST
Update - We are continuing to monitor for any further issues.
May 16, 11:55 CEST
Monitoring - Flow has been redirected to other IP adresses, this seems to be the solution to this incident. We are closely monitoring the platform in case of any reoccurences.
May 16, 10:57 CEST
Update - We are continuing to investigate this issue.
May 16, 10:25 CEST
Investigating - We have noticed that majority of users are unable to successfuly conlcude their bookings.

We assure you that we treat the issue as a high priority one. We will keep you informed about further proceedings.
May 16, 09:57 CEST
Completed - The scheduled maintenance has been completed.
May 16, 04:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 00:00 CEST
Scheduled - Our hosting company will be conducting maintenance work on critical elements of the network infrastructure. We are expecting no impact and no interruptions of the service. Our IT Service Desk will be monitoring the platform performance.
May 14, 13:23 CEST
May 15, 2019

No incidents reported.

May 14, 2019
Completed - The scheduled maintenance has been completed.
May 14, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 08:00 CEST
Scheduled - We will perform update on production environment. No impact on end-users will be observed, dummy page will not be enabled.
Apr 17, 15:34 CEST
May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.

May 9, 2019
Completed - The scheduled maintenance has been completed.
May 9, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 08:00 CEST
Scheduled - We will perform update on production environment. No impact on end-users will be observed, dummy page will not be enabled.
May 8, 16:12 CEST