All Systems Operational

About This Site

Welcome to TAP Portugal booking engine's status page

Air   ? Operational
R3Admin   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Our hosting company will be conducting maintenance work on critical elements of the network infrastructure. We are expecting one short interruption of the service lasting up to several minutes.
Posted on Jul 12, 08:17 CEST
Past Incidents
Jul 18, 2018

No incidents reported today.

Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

No incidents reported.

Jul 11, 2018
Resolved - This incident has been resolved.
Jul 11, 13:15 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 11, 12:41 CEST
Identified - We have been observing increased number of errors appearing in ticketing transaction.

We assure you that we treat the issue as a high priority one. We will keep you informed about further proceedings.
Jul 11, 11:45 CEST
Jul 10, 2018
Completed - The scheduled maintenance has been completed.
Jul 10, 12:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 08:00 CEST
Scheduled - We will perform update on Production environment. No impact on end-users will be observed, dummy page will not be enabled.
Jul 9, 09:26 CEST
Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018
Resolved - Confirmed that issue has been resolved.
Jul 6, 15:00 CEST
Monitoring - Situation is back to normal. We are monitoring the platform. Dummy Page has been removed.
Jul 6, 14:20 CEST
Identified - Responsible party has identified the problem. Dummy Page has been enabled.
Jul 6, 13:36 CEST
Investigating - We have been notified that in the last 15 minutes you have experienced some technical difficulties with your applications.
Specifically, there is an issue with booking transactions, which is causing lack of creating PNRs.

We assure you that resolving this issue is our number one priority. We will keep you informed as we diagnose and resolve the problem.
Jul 6, 13:25 CEST
Jul 5, 2018
Resolved - Issue is no longer occurring, platform is fully operational.
Jul 5, 20:11 CEST
Monitoring - Errors amount for ticketing transaction has decreased. Issue seems to be no longer persisting. We will keep monitoring the platform performance.
Jul 5, 19:55 CEST
Identified - We have been observing increased number of errors appearing in ticketing transaction.

We assure you that we treat the issue as a high priority one. We will keep you informed about further proceedings.
Jul 5, 19:27 CEST
Completed - The scheduled maintenance has been completed.
Jul 5, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 22:00 CEST
Scheduled - Our hosting company will be conducting maintenance work on critical elements of the network infrastructure. No impact on Production environment expected.
Jun 21, 09:43 CEST