All Systems Operational

About This Site

Welcome to TAP Portugal booking engine's status page

Air   ? Operational
R3Admin   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will perform maintenance on the Test environment, which will be unavailable for up to 2 hours.
Stage and Production environments will be available.
Posted on Apr 24, 15:11 CEST
Update - We will be conducting hardware improvements on one of our reverse proxy servers. No impact on end-users is expected, dummy page will not be enabled.
Apr 24, 14:56 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 24, 14:54 CEST
We will perform update on Production environment. No impact on end-users will be observed, dummy page will not be enabled.
Posted on Apr 24, 17:29 CEST
Past Incidents
Apr 24, 2018

No incidents reported today.

Apr 23, 2018

No incidents reported.

Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018
Resolved - Issue no longer occurs.
Apr 20, 04:20 CEST
Monitoring - Situation seems to be improved. New reservations are being made. We are monitoring the platform.
Apr 20, 04:02 CEST
Investigating - We have been notified that in the last 30 minutes you have experienced some technical difficulties with your applications.
Specifically, there is an issue with booking transactions, which is causing lack of creating PNRs.
We can confirm that the problem is on 3rd party side and we have notified a responsible help desk team. They are currently determining the exact cause of the issue.

We assure you that resolving this issue is our number one priority. We will keep you informed as we diagnose and resolve the problem.
Apr 20, 03:47 CEST
Apr 19, 2018
Completed - The scheduled maintenance has been completed.
Apr 19, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 08:00 CEST
Scheduled - We will perform update on Production environment. No impact on end-users will be observed, dummy page will not be enabled.
Apr 17, 12:42 CEST
Apr 18, 2018

No incidents reported.

Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.

Apr 10, 2018

No incidents reported.