All Systems Operational

About This Site

Welcome to TAP Portugal booking engine's status page

Air ? Operational
R3Admin Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 26, 2017

No incidents reported today.

Feb 25, 2017
Resolved - Issue no longer occurs.
Feb 25, 11:25 CET
Monitoring - Dummy page has been disabled after successful test PNRs. We are monitoring situation.
Feb 25, 10:46 CET
Identified - Dummy page is enabled again as errors are still occurring.
Feb 25, 10:33 CET
Monitoring - Dummy page has been disabled after successful test PNRs. We are monitoring situation and waiting for new information from responsible party.
Feb 25, 10:17 CET
Update - Responsible party is investigating the issue.
Feb 25, 09:28 CET
Update - Dummy page has been enabled.
Feb 25, 09:41 CET
Investigating - Our monitoring systems indicate possible issue with completing booking process. Issue is under investigation.
Feb 25, 09:28 CET
Feb 24, 2017

No incidents reported.

Feb 23, 2017
Completed - The scheduled maintenance has been completed.
Feb 23, 20:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 18:00 CET
Scheduled - Today, from 18:00 (WAW) to 20:00 (WAW) Anixe will conduct maintenance work on its core router. Intermittent breaks in access to the Internet are expected. Anixe support will be using backup Internet connection for monitoring purposes, however some disruptions in email correspondence may occur. In urgent cases please contact us directly on : +48 660 673 562.
Feb 23, 13:55 CET
Resolved - Problems affecting production booking process are resolved
Feb 23, 19:33 CET
Monitoring - Issue seems to be resolved, booking process can be completed. We will look closely for any further problems.
Feb 23, 18:25 CET
Identified - Our monitoring systems indicate possible issue with completing booking process. We are investigating this situation in this moment.
Feb 23, 18:25 CET
Resolved - Problems affecting production booking process are resolved.
Feb 23, 18:47 CET
Monitoring - Issue seems to be resolved, booking process can be completed, so dummy page is disabled. We will look closely for any further problems.
Feb 23, 17:49 CET
Update - Responsible party is already working on solution to this issue.
Feb 23, 17:20 CET
Identified - Our monitoring systems indicate possible issue with completing booking process. We are investigating this situation in this very moment. Dummy page will be enabled.
Feb 23, 16:20 CET
Completed - The scheduled maintenance has been completed.
Feb 23, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 08:00 CET
Scheduled - We will perform update on Production environment. No impact on end-users will be observed, dummy page will not be enabled.
Feb 22, 20:03 CET
Feb 22, 2017

No incidents reported.

Feb 21, 2017
Resolved - Below Status Page was created as a mistake. All systems are fully operational. We apologize for the confusion.
Feb 21, 15:51 CET
Identified - We can confirm that the problem is on payment provider side. We have recieved a notification from Wirecard. We will be monitoring the issue.
Feb 21, 15:45 CET
Feb 20, 2017

No incidents reported.

Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017
Resolved - Problem has been resolved.
Feb 17, 02:22 CET
Monitoring - Issue no longer occurs. We are monitoring situation.
Feb 17, 01:59 CET
Update - Issue still occurs.
Feb 17, 01:25 CET
Identified - Problem has been reported to responsible party.
Feb 17, 00:46 CET
Investigating - Issue is under investigation.
Feb 17, 00:28 CET
Feb 16, 2017
Completed - The scheduled maintenance has been completed.
Feb 16, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 11:00 CET
Scheduled - We will perform update on Production environment. No impact on end-users will be observed, dummy page will not be enabled.
Feb 15, 14:35 CET
Resolved - Issue has been resolved.
Feb 16, 07:21 CET
Monitoring - Dummy page has been disabled. Problem does not occur at the moment. We are monitoring situation.
Feb 16, 07:05 CET
Identified - 3rd party confirmed problems with flights availability. Dummy page has been enabled.
Feb 16, 06:49 CET
Update - Issue has been reported to responsible 3rd party.
Feb 16, 06:43 CET
Investigating - Issue is under investigation.
Feb 16, 06:24 CET
Feb 15, 2017

No incidents reported.

Feb 14, 2017

No incidents reported.

Feb 13, 2017
Resolved - Problem no longer occurs.
Feb 13, 23:20 CET
Monitoring - The issue seems to resolved. We are monitoring the platform. Dummy page for book.flytap.com is disabled
Feb 13, 22:49 CET
Update - Dummy page for book.flytap.com is enabled
Feb 13, 22:25 CET
Investigating - Our monitoring indicates that there are issues with issuing tickets, our team is investigating that problem
Feb 13, 21:58 CET
Feb 12, 2017

No incidents reported.