All Systems Operational

About This Site

Welcome to TAP Portugal booking engine's status page

Air ? Operational
R3Admin Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
TAP Update Release 201710.1 #17993 Aug 23, 08:00-12:00 CEST
We will perform update on Production environment. No impact on end-users will be observed, dummy page will not be enabled.
Posted on Aug 22, 13:12 CEST
Our hosting company will be conducting maintenance work on critical elements of the network infrastructure. We are expecting a few minutes interruptions of the service.
Posted on Aug 22, 13:35 CEST
Past Incidents
Aug 22, 2017

No incidents reported today.

Aug 21, 2017

No incidents reported.

Aug 20, 2017

No incidents reported.

Aug 19, 2017

No incidents reported.

Aug 18, 2017

No incidents reported.

Aug 17, 2017

No incidents reported.

Aug 16, 2017
Resolved - Issue no longer occurs.
Aug 16, 20:38 CEST
Monitoring - Issue has been localized. We were implemented a few modifications on router & firewalls interfaces. We are monitoring the situation.
Aug 16, 19:38 CEST
Update - Our Admin Team is continuing to fix the internal network infrastructure issue. We will give further updates when we have more information.
Aug 16, 18:54 CEST
Update - We are still working on the solution. We will keep you informed.
Aug 16, 18:03 CEST
Investigating - Currently ANIXE's Headquarter is experiencing reduced availability of internet access/power outage. Our support is working on solution and monitoring the production platform manually.

Please contact us under email: anixepolska@gmail.com or phone number: (+48) 660-673-562 in case of emergency until further notice.
Aug 16, 17:17 CEST
Resolved - Issue no longer occurs.
Aug 16, 16:13 CEST
Monitoring - We do not observe any Internet connection problems. We will closely monitor the situation.
Aug 16, 16:01 CEST
Identified - Currently ANIXE's Headquarter is experiencing reduced availability of internet access/power outage. Our support is working on solution and monitoring the production platform manually.

Please contact us under email: anixepolska@gmail.com or phone number: (+48) 660-673-562 in case of emergency until further notice.
Aug 16, 15:35 CEST
Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017
Resolved - Problem no longer occurs.
Aug 13, 13:27 CEST
Monitoring - Issue seems to be resolved. We are currently monitoring the platform.
Aug 13, 12:55 CEST
Update - Issue has been reported to responsible team in TAP and it's still under investigation.
Aug 13, 12:22 CEST
Update - Dummy Page has been enabled.
Aug 13, 11:37 CEST
Investigating - We have been notified that in the last [20] minutes you have experienced some technical difficulties with your applications.
Specifically, there is an issue with booking transactions, which is causing lack of creating PNRs.
We can confirm that the problem is on 3rd party side and we have notified a responsible help desk team. They are currently determining the exact cause of the issue.

We assure you that resolving this issue is our number one priority. We will keep you informed as we diagnose and resolve the problem.
Aug 13, 11:21 CEST
Resolved - Problem no longer occurs.
Aug 13, 00:54 CEST
Monitoring - After implementing configuration changes to our network devices amount of errors has significantly decreased. We do not observe any Internet connection problems. We are monitoring the issue in case of recur.
Aug 13, 00:22 CEST
Update - Our Admin Team iscontinuing to fix the internal network infrastructure issue. We will give further updates when we have more information.
Aug 12, 22:54 CEST
Update - We are still working on the solution. We will keep you informed.
Aug 12, 22:03 CEST
Update - Our Admin Team is still investigating the case. More updates will follow.
Aug 12, 21:06 CEST
Update - Our Admin Team is constantly working to find the solution. We will keep you informed.
Aug 12, 20:07 CEST
Update - Admin Team are continuing to fix the internal network infrastructure issue. We are unable to accurately predict when issue will be fully resolved. We will give further updates when we have more information. Anixe apologizes for any inconvenience this has caused.
Aug 12, 19:06 CEST
Update - Our Admin Team are still working to find a solution. More updates will follow.
Aug 12, 18:07 CEST
Update - We are still working on solution. More updates will follow.
Aug 12, 17:07 CEST
Investigating - We are experiencing internal issue with internet connection. Messages send to address with domain anixe.pl are received with delay. In case of urgent cases please contact us via phone +48713647950 or mail anixepolska@gmail.com.
Aug 12, 16:16 CEST
Aug 12, 2017
Completed - The scheduled maintenance has been completed.
Aug 12, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 07:01 CEST
Scheduled - We are going to update our PCI platform with latest security updates. There will be no impact on end-users, no data will be lost.
Aug 11, 16:18 CEST
Aug 11, 2017

No incidents reported.

Aug 10, 2017

No incidents reported.

Aug 9, 2017
Completed - The scheduled maintenance has been completed.
Aug 9, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 08:00 CEST
Scheduled - We will perform update on Production environment. No impact on end-users will be observed, dummy page will not be enabled.
Aug 8, 15:15 CEST
Aug 8, 2017

No incidents reported.