All Systems Operational

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Welcome to TAP Portugal booking engine's status page

Air   ? Operational
R3Admin   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 21, 2018

No incidents reported today.

Oct 20, 2018

No incidents reported.

Oct 19, 2018

No incidents reported.

Oct 18, 2018
Completed - The scheduled maintenance has been completed.
Oct 18, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 08:00 CEST
Scheduled - We will perform update on Production environment. No impact on end-users will be observed, dummy page will not be enabled.
Oct 17, 15:01 CEST
Oct 17, 2018

No incidents reported.

Oct 16, 2018
Completed - Release has been cancelled due to technical reasons. More updates will follow.
Oct 16, 15:53 CEST
Scheduled - We will perform update on Production environment. No impact on end-users will be observed, dummy page will not be enabled.
Oct 15, 15:54 CEST
Oct 15, 2018

No incidents reported.

Oct 14, 2018
Completed - The scheduled maintenance has been completed.
Oct 14, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 00:00 CEST
Scheduled - Our hosting company will be conducting maintenance work on critical elements of the network infrastructure. We are expecting one short interruption of the service lasting up to several minutes.
Sep 26, 08:56 CEST
Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018
Resolved - Issue has been resolved.
Oct 11, 14:41 CEST
Monitoring - Situation seems to be back to normal. We do not observe any delay with confirmation mails.
Oct 11, 14:29 CEST
Update - Responsible party is still working on solution. More update will follow.
Oct 11, 13:56 CEST
Identified - Issue is still persisting. Responsible team is working on a solution.
Oct 11, 12:58 CEST
Investigating - Our monitoring systems indicate receiving confirmation mail with delay.
We are investigating this issue.
Oct 11, 12:05 CEST
Resolved - Issue has been resolved.
Oct 11, 03:25 CEST
Monitoring - Situation is back to normal. We will keep monitoring.
Oct 11, 02:36 CEST
Update - Responsible party is still working on solution. More update will follow.
Oct 11, 02:13 CEST
Update - Issue is still persisting. Responsible team is working on a solution.
Oct 11, 01:16 CEST
Update - Issue is still persisting. Responsible team is working on a solution.
Oct 11, 00:23 CEST
Update - Issue is still persisting. Responsible team is working on a solution.
Oct 10, 23:30 CEST
Identified - Responsible party has been notified about persisting issue. They are working on a solution.
Oct 10, 22:36 CEST
Investigating - Our monitoring systems indicate receiving confirmation mail with delay. We can assure you that we treat the issue as a top priority one. We are investigating it.
Oct 10, 22:21 CEST
Oct 10, 2018
Resolved - We can confirm that issue is no longer occuring.
Oct 10, 04:52 CEST
Monitoring - Errors number has decreased back to normal. We are monitoring platform performance.
Oct 10, 04:42 CEST
Investigating - We have been observing an issue affecting PNR creation. We assure you that we treat the issue as a high priority one. We will keep you informed about further proceedings.
Oct 10, 04:12 CEST
Oct 9, 2018
Completed - The scheduled maintenance has been completed.
Oct 9, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 08:01 CEST
Scheduled - We will perform update on Production environment. No impact on end-users will be observed, dummy page will not be enabled.
Oct 5, 12:28 CEST
Resolved - This incident has been resolved.
Oct 9, 09:09 CEST
Monitoring - Issue no longer occurs, we are monitoring platform performance.
Oct 9, 08:43 CEST
Investigating - We have been observing increased number of errors appearing in ticketing transaction.

We assure you that we treat the issue as a high priority one. We will keep you informed about further proceedings.
Oct 9, 08:18 CEST
Oct 8, 2018
Completed - The scheduled maintenance has been completed.
Oct 8, 10:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 08:00 CEST
Scheduled - We are going to update our PCI platform with latest security updates. No impact on end-users is expected, dummy page will not be enabled.
Oct 4, 10:55 CEST
Oct 7, 2018
Resolved - This incident has been resolved.
Oct 7, 10:23 CEST
Monitoring - Situation is back to normal. We are monitoring the platform.
Oct 7, 10:11 CEST
Update - The issue is under investigation.
Oct 7, 09:53 CEST
Investigating - We have been observing increased number of errors appearing in ticketing transaction.

We assure you that we treat the issue as a high priority one. We will keep you informed about further proceedings.
Oct 7, 09:21 CEST