PNRs are not being created | Market: ALL | FOP: ALL | #19431
Incident Report for TAP Portugal
Issue has been resolved.
Posted Jun 27, 2018 - 10:03 CEST
The situation has been improved. Issue seems to be resolved. We are monitoring platform.
Posted Jun 27, 2018 - 09:22 CEST
Issue is ongoing, responsible team is working on a solution.
Posted Jun 27, 2018 - 08:17 CEST
Issue is still investigating by 3rd party. More update will follow.
Posted Jun 27, 2018 - 07:17 CEST
Dummy page has been enabled. 3rd party is working on solution. More update will follow.
Posted Jun 27, 2018 - 06:35 CEST
Issue has been reported to responsible party.
Posted Jun 27, 2018 - 06:23 CEST
We have been notified that in the last 20 minutes you have experienced some technical difficulties with your applications. Specifically, there is an issue with booking transactions, which is causing lack of creating PNRs. We assure you that resolving this issue is our number one priority. We will keep you informed as we diagnose and resolve the problem.
Posted Jun 27, 2018 - 06:20 CEST
This incident affected: Air.