Passengers are not receiving the tickets for reservations | Market: All | FOP: ATM #19364
Incident Report for TAP Portugal
Resolved
Issue no longer occurs.
Posted 25 days ago. May 31, 2018 - 01:02 CEST
Monitoring
Situation is back to normal. We are monitoring IBE.
Posted 25 days ago. May 31, 2018 - 00:41 CEST
Update
Issue has been reported to responsible party.
Posted 25 days ago. May 31, 2018 - 00:20 CEST
Investigating
At the moment we noticed some difficulties in the production environment and we are working to restore the system’s proper behavior.

More specifically, there is a problem with FOP: ATM payment type on market: All.

We are actively working to resolve this issue and will inform you as soon as we have any additional information or have resolved the problem.
Posted 25 days ago. May 30, 2018 - 23:56 CEST
This incident affected: Air.