We can confirm that PNRs are being created properly now.
If no recurrence happens in the next 30 minutes, we will be sending the closure notification.
Posted Jan 02, 2020 - 18:36 CET
We are continuing to investigate this issue.
Posted Jan 02, 2020 - 18:12 CET
We have been notified that in the last 15 minutes you have experienced some technical difficulties with your applications. Specifically, there is an issue with booking transactions, which is causing lack some of creating PNRs. We assure you that resolving this issue is our number one priority. We will keep you informed as we diagnose and resolve the problem.