A responsible party, TAP IT Operations, has informed us that the problem has been corrected and their systems are back again available. We can confirm that bookings are being issued successfully.
The platform is being closely monitored in case of any additional abnormal behaviours.
Posted 5 months ago. May 28, 2019 - 20:55 CEST
A responsible party, TAP IT Operations, has informed us that they are working on the solution to this incident. We will keep you informed.
Posted 5 months ago. May 28, 2019 - 20:21 CEST
We have been notified that in the last 15 minutes you have experienced some technical difficulties with your applications. Specifically, there is an issue with booking transactions, which is causing lack of creating PNRs.
We assure you that resolving this issue is our number one priority. We will keep you informed as we diagnose and resolve the problem.